Exceptional care with Dr Kaplan. Comprehensive, compassionate, insightful and deeply knowledgable. Cannot say enough good things. So refreshing In a world where the medical system is broken. OWM is a beacon of hope and personalized success. Staff was attentive and professional. Yoga with Jen was fun and challenging.
Nick O. | Sep 20, 2023
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Dr. Kaplan addressed my extreme sciatic pain in both legs that I was having for 8-10 months. After a telling MRI that disclosed the areas of concern, my primary Dr. suggested a surgical consult. I opted to first visit Dr. Kaplan where he developed a 2 month plan to first calm inflammation and then subsequently promote healing with a PRP injection. After 3 more months, Dr. Kaplan orchestrated a core strengthening plan and regimen with a Dr. of PT to strengthen the area in question and assist in the healing. For most of the last year, and especially the last 6 months, my core is where it needs to be and my double sciatica is history.
Michael L. | Sep 20, 2023
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I have been dealing with long covid since November of 2022 with various symptoms. Thanks to Dr. Kim and the team, I am finally starting to feel like myself again. Grateful is an understatement! Thank You!
Olga K. | Sep 13, 2023
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Great experience, top notch care
David K. | Sep 11, 2023
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Very knowledgeable and helpful.
So far a great experience working with Dr Kaplan and his team
Jenna D. | Sep 07, 2023
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Friendly staff attentive to your health and well being.
Michael D. | Aug 29, 2023
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Time with Dr Kim was great. I am having difficulty with the patient portal
Janet P. | Aug 29, 2023
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Very friendly and comforting environment and staff. The knowledge and compassion that the providers extend is second to none. OWM provides hope and cutting edge treatments for many conditions that may otherwise be deemed untreatable
Ceaton F. | Aug 17, 2023
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Always friendly and easy to communicate with. Takes into account my input, on my personal care. Keeps in contact with my progress. Always forwards a written care plan and synopsis of appointments
William B. | Aug 03, 2023
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I honestly didn’t know what to expect never having a telehealth visit. It was wonderful. Dr Kim took her time with me and made me feel good and hopeful that we would get to the root of my issues. She said she loves working with people and her genuine smile expressed that! I would give Dr Kim more than 5 stars if I could.
Karen O. | Jul 18, 2023
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Very good
David S. | Jul 17, 2023
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Experienced, attentive, knowledgeable,kind
Marlene G. | Jul 13, 2023
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Enjoyed my WALL YOGA session with Laura last Saturday. This was my first class with any type of yoga, and she made it fun yet determined to show us the proper techniques to use to climb that wall! My body felt great all day, and I look forward to being in class again with my buying a 10-pass kit.
Deb B. | Jul 10, 2023
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Kind caring listens to concerns professional knowledgeable
Marilyn C. | Jul 06, 2023
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Great experience simple and painless
John E. | Jul 06, 2023
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Dr. Amy was caring, compassionate, and very knowledgeable. She took her time in listening to me and following up with me after my appointment. She is wonderful, just like all my experiences at OWM!
Janine T. | Jul 06, 2023
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She is so professional and determined to find the way to stabilize the problem not just medicate it. Thank you so much!
Evelyn M. | Jul 05, 2023
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Dr. Kim is very informative. She listens to what you have to say. Very understanding
and really cares.
Sandra P. | Jul 05, 2023
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After taking time to explain procedures Dr. Kaolin injected the protlozone into my knees. The next day and since the have been pain free and less stiff.
Margaret B. | Jul 05, 2023
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i walked into the OWM office in severe pain and unable to bear weight on my knees. I left the office out of pain and able to stand. Dr. Kaplan is the very best physician. He knows so much about health, wellness and solving problems. Even when I feel as if I am at my wits end, Dr. Kaplan has a plan. He always leaves me with hope, feeling well and out of pain. In addition to all of this, he cares about you. A very grateful cllient, Nancy Sturman
Nancy S. | Jun 03, 2023
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Very thorough!
Dr. Kaplan is very knowledgeable and thoughtful and has a lot of tools at his use.
Kristina S. | May 21, 2023
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Amy was very professional and thorough..
Frank D. S. | May 17, 2023
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Always a super visit. Staff is always very friendly and positive
Jim H. | May 16, 2023
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All of my questions were answered and my knee is feeling less pain
Roger G. | May 16, 2023
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Dr. Kaplan does a wonderful Botox service for me! I like how much better I look and feel! Thank you,
Cheryl H. | May 16, 2023
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everything was great
Ray H. | May 16, 2023
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Very professional and friendly
Linda E. | May 11, 2023
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Dr. Kaplan is an amazing MD and I’m
Ginelle H. | May 11, 2023
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Dr. Kaplan got the diagnosis right! Diagnosis informs treatment , which is why the right diagnosis is so very important. Dr. Kaplan's office provided aftercare followup to see how I was doing after I received his recommended treatment
Great doctor!
Monique S. | May 10, 2023
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Dr. Kaplan was thorough and considerate of all I wanted to discuss. He made me feel at easy and ready for next steps.
Joseph G. | May 10, 2023
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Always a great experience and Dr. Kaplan really explains and helps you understand everything!
Matthew S. | May 09, 2023
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Dr kaplans skill, knowledge, and abilities are second to none. He has helped multiple of my family members avoid joint surgeries.
Bennett M. | May 06, 2023
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Very good
Paul R. | May 06, 2023
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Great experience with the Dr, he was very thorough and the front desk girl was fantastic as well!
Sadie T. | May 04, 2023
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Very efficient, considerate, answered question, and expertise was excellent. Very personable.
Vivian J. | Apr 25, 2023
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Calm environment, welcoming staff. Dr Kaplan was knowledgeable and having the US diagnosis was very beneficial to help lead me into the right treatment direction, unfortunately it will have to be surgical, but a prolozone injection decreased my inflammation.
Mark M. | Apr 21, 2023
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Had a new treatment. Dr kaplin explained the treatment to me and was very attentive
Caren C. | Apr 19, 2023
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Explains the whole process and procedure so that I understand. Thanks
Bruce M. | Apr 11, 2023
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I have had Stem Cell and PRP on my shoulder over the past few years and have had great results. I was advised by a couple different doctors that I needed a shoulder replacement. Then I met Dr. Kaplan and it was the best decision I ever made.
Dave M. | Apr 11, 2023
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very informative looking forward to the next step on the journey
Rick B. | Apr 04, 2023
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This is the first time in my 51 years that I felt like a Doctor actually listened to me. Dr. Kim made my visit enjoyable and I look forward to continuing my health journey with her.
Shawn S. | Mar 30, 2023
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Dr. Kim is always professional and very caring. I Love that she loves what she does and truly wants what is best for those she treats. She likes to think outside the box and in today's world that is a plus for myself and I am sure for others as well.
Joelle A. | Mar 22, 2023
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My experience with Dr. Kim has been fantastic! She is incredibly knowledgeable and thorough. It is refreshing to work with a doctor who actually LISTENS to you and wants to help you get to the root of any medical issues, rather than just slapping a “pharmaceutical band-aid” on them. It is evident through her practices that she truly cares about the wellness of her patients.
Nicole L. | Mar 21, 2023
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Great communication and bedside manner.
Sharon B. | Mar 18, 2023
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Always a great experience at OWM!
Shannon H. | Mar 17, 2023
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Very informative
Brandon V. | Mar 16, 2023
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Dr. Howes is very knowledgeable and really listens to you. She never downplays any of my symptoms or concerns. I feel very comfortable that she is giving me the best of care.
Sandra P. | Mar 16, 2023
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Dr Amy went out of her way to give me useful information!
Lisa B. | Mar 09, 2023
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I walked into Dr. Kaplan's office 10 months ago completely broken mentally, physically, spiritually, etc. Dr. Kaplan was yet another stop along my road searching for an answer to Treatment Resistant Depression and Anxiety that I have suffered with for well over 35 years. I've been on every prescription medicine available, in house treatment, group therapy etc. Dr. Kaplan, his beautiful staff and partner therapists, suggested Ketamine Treatment coupled with extensive therapy. I had nothing to lose. Why not give it a shot? So there I went; into an unknown treatment, trusted Dr. Kaplan and staff and put my hopes into their hands. 10 moths later? Read below.
At 53, I'm discovering a life that I never had, or quite frankly, that I lost in my youth. I have energy, I smile, I confront my fears, I actually leave the house and do fun things, I'm a better husband, father, son and brother. I feel like I'm living a dream most days yet the dream is slowly becoming my normal and evolves each day for the better. It's hard for me and my loved ones to comprehend the drastic change but we are all so very thankful. Yes, I still struggle mightily and probably always will but that's ok. I can handle it. If I can't, I call my "team" and guess what? The fog lifts, one foot goes in front of the other and I move forward, not backward. I can handle bad days, enjoy my good days, experience marvelous days and give thanks for Dr. Kaplan and staff. You showed me the way to save my life! I'm forever in your debt.
Robert M. | Mar 08, 2023
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Robert M. | Mar 08, 2023
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I have been a patient of Dr Kaplan for over a decade. Dr Kaplan is an excellent doctor. Dr Kaplan is always learning the newest modalities and sharing his knowledge with his patients. I would not know or understand the importance of health markets such as NAD and glutathione levels if it were not for Dr Kaplan and his staff. I truly appreciate Dr Kaplan and will be a patient for a long time.
Joe C. | Mar 01, 2023
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Very caring and involved doctor. Listens to the patient so he can come up with the best treatment solution
Daryll M. | Mar 01, 2023
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Amy is clearly well educated in this area and is a breath of fresh air! She not only make sure that you feel like everything is being addressed that needs to be her follow up is incredible!
Lori F. | Feb 23, 2023
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Incredibly comprehensive! Total approach to Wellness that is sadly lacking anywhere else. Couldn’t be happier with how thorough Dr Kaplan and his team were.
Lori F. | Feb 23, 2023
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Dr. Kaplan is a wealth of knowledge and experience. He invests himself in every appointment I’ve ever had with him.
Joseph M. | Feb 22, 2023
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Kind reception and explanation of procedure. Dr Kaplan was very gentle.
Carol B. | Feb 21, 2023
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Professional
Extremely knowledgeable
Immediate relief
Blake H. | Feb 17, 2023
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Dr. Kaplan and his staff are very kind, caring people.
Barbara S. | Feb 16, 2023
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Knowledgeable, Understanding, Compassionate, Easy to talk to.
William N. | Feb 16, 2023
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Dr. Kaplan is intelligent, kind and innovative. He is able to impart a ton of wisdom in a simple and understandable way. We are lucky to have him in Western New York!
Rosanna B. | Feb 09, 2023
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It’s refreshing to go to a doctor who you know is listening to you and actually cares. He’s very intelligent and brings procedures and therapy’s that aren’t available through a regular M.D.
Dianne B. | Feb 08, 2023
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Good
David A. | Feb 01, 2023
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Best Doctor! Outstanding support! Superior staff from the front desk to the chair! Feels like I'm home! Would recommend to any and all. NEED I SAY MORE?
Robert M. | Feb 01, 2023
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Very welcoming and comfortable atmosphere and staff. Extremely professional and informative also. I felt that I was in good hands! I recommend OWM to many of my own clients and loved ones!
Ceaton F. | Jan 30, 2023
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Very nice experience
Professional, thorough, considerate, genuinely interested in my good health and affordable too
Between Amy and Danielle, my care was excellent! Front desk gal was super friendly also! Check out was a breeze!
Joanne M. | Jan 25, 2023
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It was great to meet Dr. Kaplan and the team. After a series of other medical visits, it was refreshing to have some opinions on possible underlying conditions rather than directly trying to treat symptoms. Dr. Kaplan was quick to layout a detailed action plan and followed up a few days after my initial visit to see how I was doing and if I had any questions. I’m looking forward to continue to work the OWM in the future!
Anthony S. | Jan 17, 2023
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I have received multiple services from Dr. Kaplan and all of them have positivity affected my life. I received lumbar/sacral prolotherapy 3 days postpartum to aide in healing that wasn’t happening naturally on its own after my second pregnancy.
A few years after I torn my ACL while skiing and Dr.Kaplan helped me with two rounds of PRP which saved me from what would have been my 4th knee surgery!
Most recently I’ve experienced ketamine therapy which aided me in seasonal mood disorder. It really opened my eyes to different kinds of alternative methods for mental health.
At OWM I have also enjoyed many facials, yoga classes, and infrared sauna sessions. OWM is truly a one stop shop for overall wellness and Dr. Kaplan is the best practitioner to see to avoid surgery and promote a healthy lifestyle. LOVE OWM!!
Jessica V. | Dec 27, 2022
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I have had long term symptons with sleeping and fatigue. I repeatedly told all of my medical doctors about my issues and they basically passed over my complaints as if there was no medical significance to the symptoms. So, I just lived with them. I mentioned the problem to Dr. Kaplan and, as I expected, he had a good idea about what was going on and how he could help me.
I have been fortunate to have Dr. Kaplan as my physician for many years. He is a billant diagnostician and an awesome human being.
Nancy S. | Dec 21, 2022
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Loved my first appointment with Dr. Howes! Really looking forward to continuing my wellness plan.
Allie F. | Dec 20, 2022
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Very good
Jerry F. | Dec 15, 2022
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I enjoyed being there everybody so so nice and friendly
Svetlana S. | Dec 15, 2022
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very informative and well operated clinic
Nick P. | Dec 15, 2022
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Amazing!
Jennifer S. | Dec 15, 2022
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Friendly and very professional. The staff was very accommodating and helpful with any questions I may have
Charles H. | Nov 30, 2022
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Everyone was very nice. Overall it was a good experience.
Carrie W. | Nov 21, 2022
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Detailed Treatment Plan
Dennis S. | Nov 17, 2022
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She was very patient with me , took her time did not feel rushed.
Karen M. | Nov 03, 2022
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Danielle gave me an Ozone and Nutritional IV. Feel excellent after the treatment. Danielle is the best.
Ronald V. | Nov 02, 2022
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Hello Dr Kaplan! I cannot express my Gratitude for the Ketamine treatment experience. It has been an absolute game changer for me!! Not only has my mood and outlook on life shifted so dramatically, but also I feel as though I am using parts of my brain which have been dormant probably since childhood. You, Danielle, and the staff made the experience both comforting and mind-altering all at once!!
C. F. | Oct 25, 2022
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Dr. Kaplan is like an old school house call doctor...except you go to his office. He listens to you and takes his time thinking about your situation. He then went about the best course of action for my needs. I have to say he has definitely been my favorite doctor as he did some magic potion on my nerve that really calmed it down. Hopefully it stays this way as he also fixed my tendon with a much less invasive procedure (tenex tenotomy). I am almost 3 months out and have use of my arm almost immediately. If this returns me to lifting heavy weights at the gym it will be a miracle as I had the other elbow done 3x 10 years prior and this procedure's recovery was insanely easy. Kudos to him.
James G. | Oct 23, 2022
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Excellent review of tests performed (lucid explanation of the complex interactions between the test results) and the impact on ongoing health care and treatment plans.
Jeff E. | Oct 21, 2022
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Answered all questions in a timely manner.
Richard K. | Oct 20, 2022
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Always feel so much better after a visit. Kind and caring staff.